Hilton Garden Inn Kansas City
Job Responsibilities
Develops and maintains marketing plan and sale budget with the General Manager. Develops market segment strategies to prospect business for the hotel. Provides sales training to front office staff as well as a sales coordinator and sales manager
Participates in revenue management calls and strategies using STR Reports, demand analysis, and other resources
Schedules and completes sales appointments
Attends business, community, and civic affair events in the local area
Ensures teamwork and enhances cooperation between all departments
Creates an effective sales team through training, mentoring, and participating in joint sales calls and blitzes
Assists in rate and inventory strategy with FOM, GM and Revenue Manager
Interviews, selects, trains, develops and administers performance appraisals
Negotiate hotel rates for LNR accounts based upon room night volume and day of week arrival/departure dates
Secure group business for the hotel, blocking rooms, sending contracts and follow up on cut off dates
Works with operations team to greet group events
Assists guests with plans for meetings, schedules, and monitors meeting functions, conducts property tours and explains amenities
Assists with follow up on room lists, direct bill and other requirements of previously booked business
Assists with major group check-ins
Coordinates with kitchen staff for any catered events
Maintains sales files and ensures accurate entry in the sales system
Organize work week to include a strong prospecting plan each week targeting business for need hotel dates.