Portfolio Account Manager - Property Manager Job Opening

Overview Paragon Management Group is a local Association Management firm that works with a portfolio of neighborhood association clients.

Job Skills/Requirements

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Work closely with the Clients (Board)
• Meet with Client at Client Locations
• Gathering information for Budgets
• Coordinate and direct contractors’ various client work assignments
• Manage the administrative function of PMG, including but not limited to:
• Prepare collection letters
• Work with attorneys on collections and property liens
• Monthly Financials
• Assigning and managing work of staff members
• Follow-up on Written Correspondence
• Maintain and update mailing and client list
• Research special order requests
• Produce monthly Management Reports
• Engage, contract, supervise and approve invoices for all goods/services required to maintain the properties up to company and client standards
• Manage the day-to-day activities of maintenance, landscaping and snow removal
• Manage Contractors
• Manage all contractor-related services
• Assist with specifications for bidding
• Finalizing bid and communicate with developer on awarding contracts
• Communicate with contractors (daily basis)
• Coordinate contractor activities
• Represent Client at meeting of contractors
• Assist Homeowners
• Addressing complaints and resolving problems
• Verbal and written communications with homeowners
• Approvals
• Assist them with warranty work
• Periodic property inspection
• Meet with homeowners when requested
• Manage and coordinate requests for repairs and maintenance, understanding of home owner concerns
• Meetings
• Board of Director Meetings (Monthly or less frequent)
• Neighborhood Meetings
• Communications
• Quarterly Newsletters for each Neighborhood
• Create and implement report formats, document spreadsheets
• Continue to Learn
• Attend periodic job-related training sessions and seminars
• Maintain a willingness to learn new job-related skills
• Be A Responsible PMG Employee
• Understand the company handbook and adhere to Company policies
• Represent Company in a professional manner

ORGANIZATIONAL COMMITMENT:

• Focus on the Client
• Demonstrate awareness of Client importance
• Understand Clients needs
• Treat Clients and fellow employee with courtesy and respect
• Seek new ways to improve service to Clients
• Focus on Teamwork
• Demonstrate commitment to shared team and Company goals
• Help co-workers to succeed
• Do equal share of the work
• Balance personal interests with the needs of the team and Company
• Be present and on time to meet individual and team responsibilities
• Focus on Quality
• Take personal responsibility for producing high quality work
• Set high standards for self
• Consciously avoids waste of time, effort, materials, and equipment

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledgeable of Association Documents
• Keep Client Board of Directors and Paragon Management aware of potential problems
• Working knowledge of general accounting principles
• Excellent communication skills (written and oral)
• Ability to work with diverse client base
• Effectively manage the workflow for maximum efficiency and productivity
• Strong organizational skills and expertise in multi-tasking;
• Knowledge of operational protocol
• Excellent software knowledge, preferably in Microsoft Office Products

EDUCATION:

• Minimum high school education with some college coursework desirable
• Prior CAI Training preferred

EXPERIENCE:

• 3-5 years business experience, preferably includes Customer Service
• Experience working in an individual or team environment
• Experience working in cross-functional roles

Job Type: Full-time

Salary: $40,000.00 to $50,000.00 /year

Experience:

• Project Management: 1 year (Preferred)

Education:

• High school or equivalent (Preferred)

Work authorization:

• United States (Preferred)

Benefits offered:

• Paid time off
• Health insurance
• Dental insurance
• Others