Customer Relationship Manager Job Opening

Our firm leverages a scalable customer relations model and trains our talented Customer Relationship Managers to prepare, ,launch, and optimize every product and service campaign. We’re a trusted customer acquisition partner for top-flight companies nationwide, and we are seeking a talented Customer Relationship Manager to join our growing team!

Enhancing the customer experience to build customer loyalty is a primary focus of all our campaigns. To this end, our resources and expertise are tailored to enhance knowledge about market dynamics and consumer engagement. Companies thrive as a result of our experience and skill, and we are equally dedicated to their customers as our own.

As a Customer Relationship Manager you will:

• Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both.

• Assist customers in selecting the products and services that best suit their technology and communications goals and help to setup the account.

• Process upgrades, downgrades, new product purchases and facilitate delivery and installation efficiently and effectively.

• Maintain excellent time management, professional customer service at all times, and be able to balance multiple projects and responsibilities.

• Have the opportunity to engage in continuous professional development training sessions and participate in a dynamic team-based company culture.

What You Need to Get Started:

• 1-2 years in a customer based role

• Excellent interpersonal skills, tact, and a track record of success with customer-facing roles

  
  

• Ability to handle pressure, prioritize, and multitask during the course of a business day

• Tech savvy, or the ability to pick up concepts quickly

• Enthusiasm and aptitude for learning new skills