Sales Coach - Lynnwood, WA Job Opening
Sales Coach - Lynnwood, WA
Comcast
• Lynnwood, WashingtonComcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Military Experience Welcome!
Day 1 benefits available for new hires
Job Summary:
The Sales Coach is responsible for partnering with SMB Sales leadership in coaching and developing BAEs in appropriate sales strategies and behaviors for sustained sales performance. The ideal candidate will be familiar with the BAE role, systems and selling skills required for success in the BAE role. Assesses sales skills and behaviors to develop appropriate coaching and development plans in partnership with the FSM for specific and targeted improvement. Works with several BAEs in the field and on the job for maximized results. Responsible for collaborating and implementing a coaching and BAE development strategy within the assigned Region and the West Division to improve sales performance and outcomes through focused and directed attention to BAE progress and improvement. Works collaboratively with Division and Regional management and leadership to create and implement a coordinated approach utilizing analytical and behavioral assessment and observation using in-depth knowledge, experience and skills in coaching and performance management. Works independently focusing on own work priorities but in a highly communicative and collaborative team environment.
Primary Responsibilities:
- Must be willing to travel throughout assigned market conducting side-by-side coaching and monitoring sessions, working with sales leaders on sales initiatives and supporting sales through various programs and initiatives.
- Work with assigned sales reps that are in their first 6 months as well as tenured reps requiring additional coaching and development. Will work with sales rep and their manager to assess skills gaps and using the BAE Playbook to develop an intensive, personalized development plan designed to reintegrate the sales professional with the ability to contribute to the team with a higher level of sustained performance.
- Primary candidates for coaching will be sales reps that are new hires through Ramp months until completion of West Division On-Boarding Program, OneWest. Working with Regional and Division leadership, Coach may also be prioritized to work with sales reps that are falling below assigned quota for one or more months (availability dependent on quantity of newly hired). Coaching engagements will last for the 5 months after attendance at Welcome to OneWest until completion of Capstone for new hires or for a period of 30 to 60 days for struggling reps after which, the Sales Coach will recommend additional coaching, or suggest additional performance management actions.
- Must be visible and active in the assigned market coaching in partnership with sales managers, group training through video/conference calls, etc.
- Work with Sales Managers in development and administration of sales plans that reinforce proper coaching to sales professional
- Must be able to create and manage an appropriate schedule to meet the needs of sales teams in assigned markets. Based on the needs of the business may also be assigned to assist in providing additional support to new hires.
- Regularly review sales productivity reports to assess channel health and proactively consult with sales managers on ways to optimize sales performance.
- Work closely with Comcast University and West Division counterparts to ensure continuity of classroom lead instruction and reinforce proper sales skills and behaviors in the field.
Core Responsibilities:
- Evaluates sell-in levels and make proactive recommendations to maximize revenue from available inventory and in a manner that serves clients’ needs.
- Conducts analyses of inventory, rate, and sales practices to develop sales product efficiencies.
- Keeps abreast of sales strategies, trends, initiatives, and best practices within the Company and competitive landscape.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
- Other duties and responsibilities as assigned.
Requirements:
- Education: Bachelor’s Degree or Equivalent
- Field of Study: Marketing
- Experience: Generally requires 5-7 years sales and coaching related experience
Additional Requirements:
- Coaching and leadership experience preferred.
- Will travel out of state 2-3 times per year for divisional meetings.
- Will travel between offices throughout assigned territories and sometimes may require overnight travel.
Comcast is an EOE/Veterans/Disabled/LGBT employer