Sales Coordinator Job Opening

Location US-Arizona-Prescott Date Posted 17 Jul 2019
Cobham is seeking a Sales Coordinator. This challenging position involves a variety of sales and administrative duties. The individual must possess excellent interpersonal skills as well as the ability to work with facts and figures. The individual will need to possess effective speaking and customer service skills to both build and maintain positive customer relationships. This position is located in Prescott, AZ.


Key Responsibilities:

• Create quotations and sales orders for pricing and delivery in ERP per procedure, following stringent contract review procedure including key stakeholder review, providing documents to sales personnel and customers as directed
• Review orders and quotes for accuracy and completeness
• Monitor the progress of scheduled orders to ensure customer expectations are met, commitments are kept and delivery schedule is achieved, communicating with sales personnel and customers of any changes to commitments
• Assist customers with product returns, including creation of return authorizations, credit requests with appropriate paperwork approvals and preparing replacement orders for products as needed
• Manage Customer Relations; communicating delivery commitments and updates and suggesting products as appropriate
• Add/update CRM database with customer and opportunity records including correspondence, status updates, noting written and verbal communications
• Work with external sales personnel to prepare offers and communicate with customers, including follow up on quotations and updates to CRM opportunities
• Monitor customer e - business web - portal activities (ESIS, Exostar, etc.)
• Regularly file quotes, sales orders and sales related correspondence
• Communicate with production control, operations, engineering and account managers to supply required data
• Support department metrics to achieve goals; dull data and track for daily/monthly analysis as required
• Manage customer complaints in database; follow up with Quality Dept. and customer accordingly

Minimum Requirements:

• High School diploma (or equivalent)
• 1 - 2 years ERP system/Order Management system
• 2+ years of Office Administration and Customer Service experience
• Better than average communication skills
• Data Entry Accuracy
• This position requires access to technology, materials, software or hardware that is controlled by export laws of the US. In order to be eligible you must be either a US Citizen or Permanent Resident

Preferred Qualifications:

• CRM experience
• Prior Sales Assistant or Sales Coordinator experience
• Prior sales / price quoting experience

For more information regarding Cobham Communications and Connectivity business unit, products manufactured there and news, please visit the below links:

https://www.cobham.com/communications-and-connectivity/

https://www.cobham.com/communications-and-connectivity/aerospace-communications/

https://www.cobham.com/communications-and-connectivity/aerospace-connectivity/news/



Cobham's values of Trust, Talent and Technology have driven us from our launch in 1934 by Sir Alan Cobham, an aviation innovator, to becoming a global leader in state-of-the-art aerospace and defense systems. And it's the insights of our innovators today that will secure our collective future. Innovators like you.


Cobham is one of the world's leading companies engaged in the development, delivery and support of leading-edge aerospace and defense systems in the air, on land and at sea. Our clients and partners trust Cobham to deliver the mission-critical technology they need, and we trust our employees to draw on their ingenuity and passion to deliver those solutions. This leads to an empowering culture for our people. Our Leadership team is open, sharing plans for the next five years, driving retention by offering demanding, exciting work, and providing full guidance and mentoring.


Cobham is an Equal Opportunity/Affirmative Action Employer and embraces diversity in our employee population. It is the policy of Cobham to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or genetic information. Cobham will refrain from discharging, or otherwise discriminating against, employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants.



To see all of our latest opportunities and for consideration please visit www.cobham.com/careers