Sparks-Reno Hotel, Sales Coordinator (53977-009) Job Opening

General Description

The Sales Coordinator assists managers and Director of Sales in all facets of sales/marketing/service and reporting process. To include but not limited to solicitation of sales through service of events while in-house, including after-event follow-up, by typing, copying, distributing and filing all related correspondence as well as answering and responding appropriately to incoming telephone calls and RFP’s. Make out going solicitation calls to existing and new accounts to prospect for and book new business. Assists in the creation of sales and marketing initiatives to influence the sale of rooms, catering, events, meetings and food and beverage revenues. Maintain and enhance all social media initiatives as well as e-mail blasts and e-commerce initiatives.

Essential Functions

• Acts as liaison between sales managers and clients in manager’s absence. Takes booking inquiry information via phone, and prepares proper paperwork.
• Enters data, (operates various word processing and other software packages on a personal computer) to produce contracts, correspondence, forms, memoranda and other documents. Understands written and verbal instructions.
• Answers telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercises decision making skills to direct callers' requests. Takes the initiative to book and prospect for new events following guideline instructions by manager.
• Distributes printed documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff.
• Handles individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction. Verify instructions have been completed by other departments.
• Organizes, files and retrieves documents in appropriate binders in order to maintain essential records used in the department operation
• Cold calling of corporate accounts to quantify and qualify room night production
• Maintain all Social Media outlets as instructed
• Ability to assist with marketing programs for the hotel to influence the sales of hotel room nights, function and catering opportunities, and bar revenues.
• Internet researching for new corporate and group business.
• Send out sales kits and brochures.

Education/Skill Requirements

• College Degree preferred, but not required based on experience.
• 1-2 years experience in an administrative support position in the hospitality industry.

Job Type: Full-time

Benefits offered:

• Paid time off
• Parental leave
• Health insurance
• Dental insurance
• Healthcare spending or reimbursement accounts such as HSAs or FSAs
• Other types of insurance
• Retirement benefits or accounts
• Education assistance or tuition reimbursement
• Employee discounts
• Flexible schedules
• Others
• Workplace perks such as food/coffee and flexible work schedules

Paid Training:

• Yes

Management:

• Key Leader