Client Account Manager Job Opening

Our Culture:

Stoneridge Software began with an idea: How can Microsoft implementations be done better? After considering the idea for some time, Eric Newell created Stoneridge Software, which has quickly flourished into a tenacious Microsoft Gold Partner. As a member of Microsoft's Inner Circle, we know how to work hard, but we also know how important it is to balance work with family and the rest of our lives. In order to achieve that work-life balance, we provide unlimited vacation, paid parental leave and even beer on-tap in our offices. These initiatives, and many more have resulted in numerous Best Work Place awards and happy employees. We focus on allowing our employees to be creative, imaginative and nerdy. Does this sound like a team you would like to be a part of? Keep Scrolling!

What we are Looking for:

Stoneridge Software is looking for an Account Manager that is highly motivated, Client-centric, and tenacious when building relationships with customers. The Account Manager must look to create and maintain long-lasting, trusting relationships with our clients. We need someone that will oversee a portfolio of existing clients as well as, seek new sales opportunities. You will be in-charge of sales and relationships with particular customers and be asked to maintain the company's existing relationships with a client or group of clients. Clients keep our business thriving, which makes this role instrumental to Stoneridge's culture.

A Day in the Life:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted adviser relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Preferred Qualifications:

• BA/BS degree in Business Administration, Sales or relevant field
• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Experience selling the Microsoft Dynamics Suite
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills

Benefits

Stoneridge Software is happy to provide the following benefits:

• Health Insurance
• HSA Contribution
• Medical and Dependent Care FSA
• Dental and Vision Insurance
• Long-Term Disability
• Life Insurance
• Employee Assistance Program
• Unlimited Vacation
• Paid Paternity & Maternity Leave
• 401(k) Contribution
• Cell Phone and Internet Reimbursement
• Flexible work environment
• Casual dress
• Popcorn, beverages, and other snacks in office
• Beer on tap

Stoneridge Software is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and all the other fascinating characteristics that make us unique.