Cashier/Retail Sales Associate Job Opening

The Retail Sales Associate/Cashier position is responsible for providing our Guest with a positive shopping experience by delivering elevated Guest Service. The purpose of this position is to assist guest, recovery sales floor, and support the management team in the day to day operations of the store. Associates may be directed to work in several departments including Point of sale which is where you will be responsible for providing prompt, courteous service to each guest by accurately processing transactions at the register, accepting payment, making change and sacking merchandise.

RESPONSIBILITIES

• Follow company policies and procedures and maintain a safe work environment.
• Acknowledge and greet all guests in a pleasant and courteous manner and ensure all guests receive prompt service in all areas of the store.
• Contribute to the overall effectiveness of the stockroom operations by unloading trailers, preparing merchandise for sales floor.
• Move merchandise from the stockroom to the sales floor according to Presentation Guidelines.
• Assist with the execution of Markdowns daily/weekly according to the pricing cadence.
• Understand the basic merchandising concepts and apply them when placing merchandise on the appropriate fixture. Ensure proper merchandise presentation through daily recovery of merchandise and fixtures.
• Understand basic guest inquiries regarding merchandise location and price including sale items, payment methods and related inquiries.
• Must be knowledgeable and follow all Point of Sale register procedures including communicating the benefits of our company incentive programs; i.e. Credit, Synaps and g-Rewards.
• Detect common signs of dishonest behavior both internal and external.
• Must be at work on a regular and predictable basis or as scheduled.
• Operate cash register. Identify and locate the bar codes on items and correctly scan the codes. When the price code is illegible or missing, cashiers must obtain assistance for price checks and manually enter the price and SKU information. Cashiers reconcile their own cash drawer at the beginning of each shift and may be held responsible for any overages or shortages in accordance with company policy.
• Process guest payments. Process all forms of guest payments accepted by the store, including cash, checks, gift cards and credit cards. Payment processing duties include counting cash and making change, verifying credit cards and completing credit card receipts, communicating with guests to obtain identification such as driver’s licenses, and verifying and recording guest identification on checks, and obtaining check authorization as required.
• Sack merchandise. Remove store hangers, neatly fold appropriate items, box merchandise if requested and place merchandise into the proper size sack.
• Handle guest inquiries. Understand basic guest inquiries about the location and price of merchandise, sale items, payment methods and related inquiries, and promptly communicate responses that are understandable by guests.
• Acknowledge and greet in a pleasant and courteous fashion all guests as they approach the register. Upon the conclusion of each transaction, cashier must thank guests for shopping at our stores.
• Detect common signs of ticket switching, mis-matched merchandise, shoplifting, theft and other security risks involving guests and associates. Promptly communicate potential problems to store management or loss control.

QUALIFICATIONS AND SKILLS

• Confident and comfortable engaging Guest to deliver an elevated experience
• Initiates completion of tasks or activities without necessary supervision
• Ability to learn and perform all essential job functions accurately with minimal direct supervision.
• Ability to anticipate and solve problems.
• Ability to function as part of a team.
• Ability to communicate in a clear, concise, manner as well as ability to interpret direction.
• Ability to discern dishonest activity or dangerous behavior either by guests or associates.
• Is knowledgeable and can follow all Store Safety and Emergency procedures.
• Ensuring high levels of Guest satisfaction by being knowledgeable on all merchandise. And working in a team environment to provide excellent sales and service

REQUIREMENTS

• High School diploma, GED or active pursuit of either preferred
• 0-3 year of retail experience
• Ability to grasp lift or otherwise move merchandise weighing up to 50 lbs.
• Ability to stand and continuously perform essential job functions for up to an eight and one half hour shift.
• Basic Mathematical skills, including addition and subtraction, necessary to verify payments and unit counts.
• Flexible availability – including nights, weekends, and holidays

Job Type: Part-time