Account Representative Job Opening

Account Representative

A Team Leasing, LLC

Gadsden, Alabama

Position Title: Account Representative and Collections
Reports to: General Manager
Status: Hourly

Manages customer accounts, satisfying company collection and revenue standards; performs inside sales and outside collections; helps maintain appearance of showroom; takes primary role in delivery and pick up of merchandise; may perform managerial functions or duties as assigned by General Manager; demonstrates effective communication and reasoning skills and shows management potential.

Principal Responsibilities
  • Acquire and Maintain Customers
  • Basic furniture, appliance, home electronic installation/removal
  • Complies with all company vehicle safety standards and documentation
  • Credit/Customer Relationship Management
  • Customer payments and data entry in VersiRent computer program
  • Fill out receipt books, make journal entries.
  • Inbound/Outbound Service calls
  • Making deliveries or collecting merchandise
  • Sales and merchandising
  • All other duties deemed necessary by store management

Requirements for Account Representative
  • Excellent telephone skills
  • Intermediate math skills
  • Maintain professional appearance
  • Must be able to drive during day, night and meet all safety requirements
  • Must be able to explain terms of rental/lease agreement to customer.
  • Must be able to read, write and communicate effectively in person and over telephone
  • Must be able to work overtime
  • Must be proficient in product features, benefits; must be able to work on showroom floor
  • Must have proficient navigational skills with a satisfactory driving record and meet insurability requirements
  • Regular and consistent attendance, including nights and weekends as business dictates.

General Physical Requirements
  • Position routinely requires lifting, loading, moving, and using a dolly for merchandise 50-300 pounds
  • Stooping, bending, pulling, climbing, reaching and grabbing as required
  • Must be able to traverse multiple flights of stairs while carrying furniture, appliance, and electronics
  • Prolonged driving and standing
  • Must be able to work in and outdoors in a variety of climates and weather conditions.