Sales Consultant Job Opening

The Sales Consultant’s primary responsibility is to gain memberships in order to meet sales goals. Additional responsibilities include increasing the member experience through fitness engagement (i.e. booking fitness orientations at point of sale), assisting with customer service, helping prospective members and existing club members with concerns regarding the club and starting new corporate accounts.

Responsibilities include:

• Partnering with club team to ensure high levels of customer service and a consistently clean club.
• Performing all basic system transactions pertaining to billing and contracts.

Developing and maintaining relationships with current members on a name to name basis.
Notifying club mgmt team of any member complaints or grievances and assisting in appropriate response.
Determining prospect’s goals and motivation through a thorough Needs Analysis.
Being knowledgeable of all products and programs and building value in TSI’s services.
Being responsive to member feedback and complaints and working towards timely resolution.

• Meets and exceeds company goals and metrics surrounding employees and members; never satisfied with the status quo.

Required Skills and Experience:

• College degree in business, sales & marketing, or related field preferred.

Prior sales experience preferred.
Excellent customer services skills, outgoing, motivational and friendly.
Ability to deal with pressure in meeting sales quota.
Excellent listening and verbal communication skills.
Ability to build relationships with members.
Ability to resolve conflicts in a professional, tactful manner.
Ability to multi-task and learn quickly.

Job Type: Full-time

Experience:

• retail sales: 1 year (Preferred)
• Sales: 1 year (Preferred)

Additional Compensation:

• Bonuses

Work Location:

• One location

Paid Training:

• Yes

Management:

• Store Manager