Retention Representative Job Opening

As a Top Authorized ADT Provider, SafeStreets USA’s Retention Representatives play an essential role in the continued growth of our organization. In collaboration with our Sales Teams, Retention Representatives responds to customer inquiries regarding the decrease and cancellation of services. The Retention Representative will utilize their retention and persuasive skills to turn these requests into opportunities to save accounts from cancellation and instead provide a sales solution that meets the customer’s needs.

What We Offer:

• Benefits package and 401K for full-time employees
• Hourly pay PLUS commissions (you will not stand in a line behind seniority, we are looking to bring in new leaders)
• Growth opportunity, we hire managers and leaders from within
• Paid training

What You Need:

• No experience needed.
• Computer skills & Good communication skills are needed
• Attendance a priority
• Able to handle escalations and provide customers with a solution

SSUSAI