Regional Leader - Fort Smith Job Opening

Regional Leader - Fort Smith

APEX Communications

• Fort Smith, Arkansas
Category: VP of Sales
Regional Leader
Updated August 2018
“Success is peace of mind which is a direct result of self-satisfaction in knowing you made the effort to become the BEST of which you are capable”. John Wooden
“Everything rises and falls on leadership”. John Maxwell
Reports to: VP of Sales
Function: Responsible for personnel, results and growth of your Region and building a team that achieves the Vision of APEX in a way that is consistent with the APEX Mission and core values. – “Lead By Example”
LEADERSHIP - You set the example for your Team
  • Team Leader Development –
    • Develop leaders that understand and buy in to the Vision, Mission and Core Values of APEX
    • Encourage and expect your Team Leaders to BE THE BEST.
    • Invest personally in Team Leaders through practicing GPS and sales skills, observing, teaching, coaching and showing them “how to”
    • Have HIGH expectations and Inspect what you Expect
  • Team Member Development – Work closely with Team Leaders to ensure all Team Members are striving to BE THE BEST.
TRAINING – You set the example for your Team
  • Coaching/Teaching – Create a culture that encourages constant and consistent improvement around:
    • Product Knowledge of all products carried
    • Sales Process (GPS)- do it the APEX way!
    • Gross margin and metric understanding (Win/Win)
    • Customer Experience- 5 Key behaviors, smiles, greeting, ownership, asking about experience with AT&T, asking about recommending, enthusiastic!
  • AT&T Learning Solutions – Responsible for 100% training compliance for AT&T online and instructor led courses within 7 days of launch (goal of 3)
SALES & OPERATIONS
  • Develop a “Sales Culture” with “Big Picture” understanding
  • Numbers Goals – Communicate expectations around goals and drive metric improvement to achieve in goal attainment.
    • Scoreboard- Know and focus on Key Metrics to achieve success. Do Scoreboard Reviews at each visit with TL and team. Practice and coach issues. Set expectations. Execute discipline if necessary
    • Team Tracking- Do Team Tracking Reviews at each visit with TL and team. Same process as Scoreboard.
    • AT&T Reports- Review focus areas to achieve Top 2 ranking in Market
  • Behaviors – Ensure behaviors are being taught correctly to ensure consistent results. Right behaviors = Right results
  • Financial – Responsible for Gross Margin and Bottom Line Profitability.
  • Daily Operations – Oversee and support daily sales and operations of individual stores.
  • Compliance- Ensure C&C audit compliance.
  • Personnel – Responsible for all aspects of store employee recruiting, management and discipline.
  • Communication – Be primary channel for corporate directives to stores
Time- As RL, YOU are the face of APEX to your team. This job requires you to be “in store”. The following is the simple expectation surrounding time:
  • 35 Hours per week IN STORE. In store doesn’t include travel time or office work
  • Goal of being in store from 9:00 – 5:00 each day, excluding office work
  • Company vehicle and gas is provided to facilitate travel
  • Vacation and Holiday time will be counted as IN STORE time
  • Job to be completed in 42-45 hours per week. Weekly expectation of 42 hours of work time (only commute time above 1 hour per day counts toward 42 hours)