Customer Service Representative Job Opening

Aaron Sales and Lease has a long legacy as an industry leader, with continued growth regardless of the economy. Arona Corporation is the largest franchise in the Aaron's system, built on a foundation of excellence, customer focus, quality products and services. We are currently at 54 stores in Iowa, Nebraska, Illinois, Michigan, Florida, Colorado, Missouri, Kentucky, Puerto Rico and Indiana. We are currently looking for a Customer Service Representative.

You will have access to a comprehensive benefits package that includes:

• Paid time off including vacation days, personal days and holidays
• Unlimited Bonus & Commission opportunities
• Five day work week
• Company paid Life Insurance and Long Term Disability Insurance
• Medical, Dental, Vision, Life Insurance and Short Term Disability
• 401(k) with a company match
• Ongoing training and development

Primary Responsibilities

• The Acquisition and Maintenance of Customers
• Accept and process current customer payments
• Process Order Forms and references
• Input customer information into the store computer for new lease agreements
• Update customer information and account status in the store's computer system
• Answer incoming telephone calls and route them to appropriate person-as per the first up system.
• File and maintain customer folders and records
• Assist customers on the showroom floor
• Direct customer opportunities immediately to the Sales Manager as it relates to sales and service.
• Maintain the appearance and organization of the customer transaction counter
• Assist in the maintenance of the showroom through cleaning, organizing, merchandising, and pricing as per the first up system and as directed by management
• Maintain regular mailing campaign
• Other tasks as assigned by management

Requirements

• Excellent interpersonal skills are required for daily customer contact
• Professional appearance
• Computer operations ability
• Good communication skills
• Excellent organizational skills
• Excellent telephone etiquette
• Strong sales skills-showroom and telephone
• High energy level
• Must be over the age of 21
• Able to lift 50 lbs.
• Pre-employment background check, drug test, agility test and DOT physical
• Bi-lingual is a PLUS!

EEOC Statement

Arona Corporation dba Aaron’s is an Equal Opportunity Employer.