Industrial Site Account Manager Job Opening

Position Summary:

Vallen’s Account Manager is an individual contributor position responsible for developing and implementing sales strategies for increasing profitable sales growth in assigned customers engaged in Integrated Solutions and/or national contracted accounts. They build and/or enhance customer relationships in pursuit of selling the organization’s solutions, products, and services to achieve performance goals in areas of sales, gross margin, profitability, value propositions and/or other customer contractual agreements.

Essential Job Duties and Responsibilities:

• Builds rapport and relationships with customers in a prompt, courteous, efficient, and professional manner.
• Designs and implements strategic sales plans to develop assigned accounts to meet and/or exceed contractual obligations for service or solution offerings.
• Calls on current customers; performs sales calls via phone or in-person to introduce additional solutions and service offerings.
• Collaborates with customer for both short and long-term cost savings opportunities; identifies, submits, and obtains customer cost savings approval.
• Identifies key deal-closing criteria and puts closure to profitable company opportunities; identifies and collaborates with other internal associates/teams necessary to close on new Vallen business.
• Assists with negotiating pricing, the preparation of quotations, proposals, credit terms, and sales/service contracts.
• Ensures account pricing and service levels are properly communicated.
• Collaborates and builds relationships with Vendor/Supplier community to support solutions selling opportunities related to those vendors.
• Collaborates with customer service and/or inside sales representatives and site management to keep account activities and literature current.
• May initiate and /or coordinates customer training.
• Assists with investigating and resolving customer problems with order deliveries or company services.
• May be required to prepare a variety of reports related to customer performance, business transactions or as requested; leads and reports on KPI activities and commitments.
• Expected to manage and keeps expense accounts current.
• Performs other duties as assigned.

Job Qualifications:

Bachelor’s degree in a related field (e.g., Business, Supply Chain Mgt, Marketing, Finance, etc.) and 3+ years of outside or inside experience or an equivalent combination of education and experience. Other relevant experience should include:

• C-level sales acumen.
• Excellent telephone etiquette, professional attitude and sales integrity.
• Demonstrated knowledge of product and solution-based sales life cycles and best-in-class processes.
• Ability to work independently and as part of a team in a fast-paced, changing environment.
• Strong planning, organizational, time management, problem solving and customer service skills.
• Quality mindset with strong attention to detail, accuracy and thoroughness.
• Demonstration of accounting or general business financial acumen.
• Demonstrated ability to set profitable sales goals and achieve them.
• Proficiency with MS-Office products (Excel, Word) and the technical aptitude to learn all company specific programs and software applications.

Staff Management Responsibilities: (check the appropriate box)

Working Conditions and Environment:

Travel:

• Yes

If yes, what % of travel time is required: 25% (select from drop down)

• No

Work Environment & Physical Demands:

Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.

• Must be comfortable with public speaking and presenting in front of others.
• This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.
• Long periods of time working on a computer and performing repetitive key-boarding activities.
• May be required to handle hazardous materials and wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.).
• Occasional evening and weekend work may be required as job duties demand and may include little to no advanced notice.
• Must have the ability to work physical inventory.
• May be required to work in extreme hot, cold, or dusty environments.
• While performing the duties of this job, associates are regularly required to sit, stand, bend, and climb.
• May be required to lift up to 100 lbs with assistance.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• Must have the ability to pass written and driving tests.