Implementation Specialist Job Opening

Implementation Specialist

Red Pepper Software

Pleasant Grove, Utah

Red Pepper Software is seeking an Implementation Specialist. The ideal candidate will be a self-starter who has excellent organizational and communication skills, someone who can build strong, lasting relationships with clients, and who is a creative and analytical problem-solver. At Red Pepper Software we develop custom software on many platforms for many clients, but it is all web and mobile-based development-we are passionate about building what matters. We also partner with technology companies by providing implementation and integration services to their clients.

Responsibilities:

  • Serve as main point of contact for clients during implementation and manage the project to completion
  • Design and document functional and technical requirements and help scope projects by understanding timelines and work
  • Solve complex technical implementations both independently and in a team environment
  • Clearly communicate solutions back to clients through phone and email
  • Create project plans and budget updates
  • Understanding the nature of each client's business

Preferred Experience & Skills:

  • Experience driving implementations
  • Experience configuring software
  • Exceptional written and verbal communication skills
  • Proactive, self-motivated, dependable, and able to meet deadlines with a high level of autonomy and accountability
  • Excellent follow up skills
  • Detailed oriented
  • Ability to manage multiple clients and projects
  • Comfortable learning new technologies
  • Proficient on a computer