ACCOUNT MANAGER Job Opening

ACCOUNT MANAGER

Kloeckner Metals

• West Memphis, Arkansas
Category: Account Representative
Job Summary: This position is accountable for receiving and processing orders, inquiries and complaints from customers and outside sales representatives so as to maximize revenues and gross margin dollars for the assigned service centers.

Job Responsibilities:
  • Provide quality service to all customers
  • Efficiently take customer orders ensuring inventory is available, pricing is within guidelines based upon the current price book, and delivery schedule can be met
  • Effectively solve customer complaints
  • Have sufficient knowledge of products we sell, customers end products, and our goal to value add
  • Timely write up credit memos as outlined within the corporate guidelines
  • Communicate effectively with Operations, Credit, Purchasing, Scheduling, Accounting and Outside Sales
  • Follow up on all serious inquiries
  • Make follow up sales calls to existing customers
  • Develop new business by making additional phone calls
Qualifications:
  • College degree or equivalent and 2 years' experience in steel sales
  • Excellent communication skills
  • Excellent customer relations
  • Excellent writing skills
  • Computer knowledge
  • Through knowledge of products and product application
  • Reliable job history
Ideal Candidate:
  • Prior steel sales and/or customer service experience
  • Have experience in fast pace sales environment and positive attitude
  • Be willing to make many calls a day to various customers
  • Coordinate with shipping to ensure prompt & accurate deliveries
  • Be a team player
  • Follow direction as set by management
Benefits: Paid holidays, vacation time, medical, dental, vision, STD, LTD, company matched 401(K)
Kloeckner Metals Corporation (KMC) has its North American headquarters in Roswell, GA, and is a subsidiary of Klöckner & CO, based in Duisburg,Germany. Kloeckner Metals is among the largest producer-independent distributors of steel and metal products and one of the leading steel service center companies in the European and American markets combined. Kloeckner Metals has 50 locations in the U.S. and is located in 25 states. Kloeckner Metals services more than 13,000 metalworking businesses around the United States, Mexico and Canada.

Kloeckner Metals Corporation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.”

Visit us at www.kloecknermetals.com to learn more about us and see other opportunities nationwide. Follow us on social media on Facebook https://www.facebook.com/kloecknermetals and LinkedIn https://www.linkedin.com/company/kloeckner-metals-corporationand review our latest videos https://www.youtube.com/channel/UCFmRpYYYLATpfqbDa74fUkA