Commerical Estimator/Inside Sales Representative Job Opening
Commerical Estimator/Inside Sales Representative
Service Partners
• Duluth, Georgia
Category: Inside Sales Representative
The Estimator will be responsible for preparing customer quotes and material take-offs based on insulation requirements from building measurements, and/or plans and drawings.
KEY DUTIES AND RESPONSIBILITIES:
- Ensure proper applications and products are quoted for each job; ensuring pricing is accurate and within company guidelines.
- Responds thoroughly and promptly to all inquiries; interprets and explains service policies and procedures
- Speak knowledgeably with customers regarding insulation options and other "add sale" products
- Check to ensure that appropriate changes were made to resolve customers'' problems
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Provide administrative/estimating support to the inside and outside sales teams
- Must be able to handle multiple tasks at the same time and keep commitments for return calls and follow-up
- Responsible for specialized duties as delegated by management with limited supervision
- Strong verbal and written communication skills required
- Must be customer focused; possess strong time management skills, problem solving ability, strong follow-through skills, and excellent phone and e-mail etiquette
TopBuild Corp. is an equal opportunity employer. EOE Protected Veterans/Disability.
Required Skills
- Excellent customer service skills
- Computer literacy with ability to learn new computer software programs
- Excellent written and oral communication skills
- Attention to detail with strong organizational skills
- Mathematical, computer & calculator skills
- Ability to work independently, at times under pressure
- Sense of urgency in meeting deadlines
WORK ENVIRONMENT:
- Sitting for prolonged periods of time - up to 8 hours or more per day
Required Experience
- High school diploma or general education degree (GED), some college preferred
- Minimum of one (1) to two (2) years related experience
- Building industry knowledge preferred
- Proficiency in Microsoft Office applications (Word, Excel and Outlook)