Account Executive Job Opening
Account Executive
Wheeling Nailers
• Wheeling, West Virginia
Category: Account Executive
Position Summary:
The Wheeling Nailers, an ECHL affiliate of the Pittsburgh Penguins, is seeking candidates for the position of Account Executive.
The Wheeling Nailers are looking to add an outgoing and driven Account Executive to their sales team. As an Account Executive, this role will concentrate on selling a full menu of products (Season Memberships, Suites, Groups, and Partial Plans) to Nailers fans and surrounding businesses via phone calls, face to face appointments, in-arena meetings, and special events. This role is an integral part of our sales team and a springboard for individuals looking to take their careers to the next level. This position will report to the Director of Tickets Sales.
Duties & Responsibilities:
The Wheeling Nailers, an ECHL affiliate of the Pittsburgh Penguins, is seeking candidates for the position of Account Executive.
The Wheeling Nailers are looking to add an outgoing and driven Account Executive to their sales team. As an Account Executive, this role will concentrate on selling a full menu of products (Season Memberships, Suites, Groups, and Partial Plans) to Nailers fans and surrounding businesses via phone calls, face to face appointments, in-arena meetings, and special events. This role is an integral part of our sales team and a springboard for individuals looking to take their careers to the next level. This position will report to the Director of Tickets Sales.
Duties & Responsibilities:
- Proactively and aggressively solicit and generate new business to maximize season, partial plans, group, and suite ticket sales revenue for the Nailers.
- Develop and maintain a thorough awareness of ticket packages.
- Establish and maintain business relationships by focusing on the needs of our existing client base and prospects.
- Meet or exceed weekly, monthly and annual sales goals.
- Make a required minimum of 60-75 outbound sales calls each day with the goal of maximizing all ticket sales revenue.
- Conduct inside and outside appointments to gain business with new and existing customers while maintaining call volumes
- Monitor and negotiate ticket sales process for ticket events in line with sales objectives.
- Develop and execute multiple theme and group nights.
- Coordinate ticket sales activities and meet with all clients to ensure high levels of customer satisfaction.
- Work game nights and community events for purpose of maximizing sales opportunities. (ie. Sales Table and attending networking events)
- Build and maintain our customer database and actively track touchpoints.
- Make use of database, referrals, and other sources to conduct aggressive outreach and increase ticket sales and prospects database.
- Actively participate in department activities and meetings working selflessly towards achieving common goals.
- Interact with other Nailers departments to provide a cooperative, customer-oriented focus for all operations.
- Provide creative input and assertive follow-through to efforts that enhance customer satisfaction.
- Develop prospects by calling on self-generated leads and provided lists.
- Handle in-bound sales calls from prospective customers.
- Support all organization sales teams in their efforts to sell inventory through sales calls and involvement in negotiations, when appropriate.
- Anticipate the needs of key clients and provide service opportunities to secure partnerships with the Wheeling Nailers for years to come.
- Perform other tasks and projects as requested.
REQUIREMENTS: - A minimum of one year of sales experience.
- Proven track record of sales excellence in professional sports or other high-touch, high-contact sales environment.
- Excellent communication skills both written and verbal, detail oriented, strong problem solving and decision making abilities.
- Positive, aggressive, and enthusiastic approach to customers and contacts so as to convey a positive image.
- Proficient in Outlook, Word and Excel. Experience with Etix, Paciolan/Spectra and Archtics ticketing system is a plus.
- Experience with CRM software is a plus.
- Excellent interpersonal skills; ability to maintain smooth working relationships.
- Proven track record of developing long-standing client relationships.
- Motivated, dynamic, hard-working, and confident.
- Available to work unpredictable hours. Working evenings, weekends and holidays will be required.
- Bachelor’s degree in sports management, business, marketing or related field preferred.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.