Car Seat and Stroller Sales Specialist Job Opening

Car Seat and Stroller Sales Specialist

Buy Buy BABY

• Brookfield, Wisconsin
Category: Sales Specialist
The Car Seat and Stroller Sales Specialist oversees the Gear department within the store. In this role you will be a product, service and selling expert for your area while meeting sales and productivity goals.
Key Responsibilities:
  • Models exceptional customer service by building relationships with store customers; makes appropriate recommendations based on customer needs; drives sales through suggestive selling, add-ons, and home deliveries
  • Meets with customers on a one-on-one basis to assist with determining personal needs and compiling merchandise preference list
  • Explains features of a broad array of merchandise to customers
  • Promptly and politely responds to customer inquiries and requests for support
  • Resolves customer issues using customer service skills, and escalates issues to more senior associates as necessary to ensure customer satisfaction
  • Organizes and straightens merchandise areas on the sales floor
  • Performs Registry Specialist tasks
  • Performs Sales Associate tasks
  • Knowledgeable of available technology and tools
  • Assists customers by offering a Baby order when merchandise is out of stock or not carried in the store
  • Performs additional duties as required including, but not limited to, stocking, freight processing, price changes, cart retrieval, break room and restroom housekeeping
  • Demonstrates commitment to the organization by maintaining regular, on site attendance, is reliable and follows through with responsibilities

Education/Experience/Qualifications:
  • High School diploma or equivalent
  • 2-4 years of retail sales experience desired
  • Effective communication and customer service skills
  • Flexibility for schedule, both during the week and weekends as needed
  • Readily adjusts schedule, tasks, and priorities when necessary to meet business needs