InHouse Director of Sales Job Opening

POSITION SUMMARY
The In-House Director of Sales (IHDOS) is responsible for managing how a property’s In-House sales center is run by keeping a constant floor presence with their management team. The IHDOS ensures, through their management of others, that their In-House sales center’s goals are achieved in an efficient manner.

ESSENTIAL FUNCTIONS
The IHDOS:

• Monitors their sales staff’s efficiency through reporting and observation.
• Runs weekly reports on their department to make sure the numbers are consistent with established goals.
• Manages ongoing training with their staff to keep them at their peak effectiveness.
• Monitors the tour wave times and the daily allotments so that the In-house department can run efficiently.
• Verifies that all purchase proposals and other documents relative to upgrades are accurate and complete.

OTHER FUNCTIONS
The IHDOS may also:

• Monitor SPI to make sure data has been entered into the system accurately.
• Create Excel spreadsheets to enter essential numbers for the sale center’s goals.

POSITION QUALIFICATIONS/REQUIREMENTS

Education/Credentials
This position requires a high school diploma or GED.

Experience
This position requires at least three years of timeshare experience, preferably in a management position.


Festiva’s Core Competencies
Accountability: Ability to accept responsibility and account for his/her actions.
Adaptability: Ability to adapt to change in the workplace.
Customer-Oriented: Ability to take care of the customers’ needs while following company procedures.
Enthusiastic: Ability to bring energy to the performance of a task.
Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
Interpersonal: Ability to get along well with a variety of personalities and individuals.
Responsible: Ability to be held accountable or answerable for one’s conduct.
Safety Awareness: Ability to identify and correct conditions that affect employee safety.
Tolerance: Ability to work successfully with a variety of people without making judgments.

Knowledge & Skills
Ambition: The drive to achieve personal advancement.
Detail-Orientated: Ability to pay attention to the minute details of a project or task.
Judgment: The ability to formulate a sound decision using the available information.
Leadership: Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
Persuasiveness: Ability to influence others to change position or to adopt a specific point of view.

PHYSICAL REQUIREMENTS
WORK ENVIRONMENT
The IHDOS works in an office setting that can contain many different types of personalities and can be very busy at times. This is a demanding position in a high-pressure sales environment with a lot of potential distractions.