Sr. Project Manager - Enterprise Accounts (DSO) Job Opening
Sr. Project Manager - Enterprise Accounts (DSO)
Henry Schein
• American Fork, Utah
Category: Key Account Manager
Sr. Project Manager - Enterprise Accounts (DSO)(Job Number: R110446)
Description
Henry Schein One delivers connected dental software and services, combined with expert business coaching, to help practices improve every aspect of practice management and grow profits. Our platform for integrated applications lets dental technology connect, share data and automate more tasks, creating a new digital workflow that helps teams work smarter and more efficiently. Our advanced integration improves each stage of the patient experience – from first contact and scheduling, to delivery of treatment and recurring care. Henry Schein One unifies market-leading software, web tools, support and patient services into the one platform that is a standard for connecting all practice dental technology.
JOB OVERVIEW:
This position is responsible for planning, leading, organizing, and motivating individuals across multiple teams. Achieve a high level of performance and quality in the delivery of projects with moderate to high complexity that provide exceptional business value. Typically manage several concurrent and highly visible projects in a fast-paced environment across multiple teams. Coordination of sales and cross-functional activities related to the acquisition and management of strategic Enterprise (DSO) accounts. Plays a key role keeping team updated on all aspects related to customer accounts including projects, issues, technical support, implementations, sales, software utilization, operations, contract pricing, and customer success initiatives.
KEY RESPONSIBILITIES:
- Define and manage project scope, schedule, resources, dependencies and constraints while focusing on regular and timely delivery of milestones
- Assign, track, and follow-up on various tasks while holding individuals accountable to commitments on projects of moderate to high complexity
- Organize and lead project status meetings across several concurrent projects while keeping stakeholders regularly updated by preparing and distributing progress reports
- Resolve obstacles by creating the appropriate modifications to the project plan to minimize risks and issues
- Perform delivery planning and execution for assigned projects by leveraging key individuals across multiple teams
- Leverage resources and tools across multiple teams to improve capacity and efficiency for project completion
- Support the project sponsor in managing expectations for project deliverables, managing stakeholder communications, and helping to implement an effective system of project governance
- Define and manage a well-defined project management process, communication channels and champion ongoing process improvement initiatives to implement best practices across multiple teams
- Prepares analyses and forecasts, consolidates information, and presents key account research to core teams and executives
Qualifications
WORK EXPERIENCE:
Typically 5 to 7 or more years of increasing responsibility in terms of any applicable professional experience.
PREFERRED EDUCATION:
Typically a Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus. May hold one or more industry certifications; professional certification may be required to advance.
GENERAL SKILLS & COMPETENCIES:
- Strong understanding of industry practices
- High proficiency with tools, systems, and procedures
- Good planning/organizational skills and techniques
- Good decision making, analysis and problem solving skills with ability to multi-task
- Strong verbal and written communication skills
- Good presentation and public speaking skills
- Good interpersonal skills
- Good conflict resolution skills and ability to deliver difficult messages
- Ability to build partnerships at all levels within the company, begin to build partnerships externally
- Resolve complex issues in effective ways
SPECIFIC KNOWLEDGE & SKILLS:
- Advanced understanding of multiple project management methodologies
- Advanced knowledge of conflict resolution techniques
- Advanced ability to manage large, complex projects in a high-tech enterprise level environment with multi-function teams
- Advanced ability to manage large multi-function groups
- Advanced level of technical background to provide highly-credible leadership to teams and to be able to accurately and objectively evaluate complex project risks and issues
- Salesforce.com, Smartsheet experience preferred
Full-Time Benefits Available:
- Earn generous PTO (Paid Time Off)
- Earn 7 Paid holidays
- Get evenings and weekends off!
- Competitive Medical, Dental, and Vision benefits
- 401K with competitive company match
- Flexible Spending Account (FSA)
- Life Insurance, Short and Long Term Disability, AD&D
- Lunch delivered daily from local restaurants for purchase
- Onsite gym with personal trainer options
Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.
PWDNET
CC:010099990000.2815.0767
Primary Location: USA-UT-American Fork