Sales Coordinator Job Opening

Description:
We are looking for a well-organized Sales Support Coordinator at our company headquarters and workshop in Auburn, ME. As part of the internal sales /customer care team, the coordinator supports order entry, Salesforce operations and product/shipping inquiry via Syteline as well as general support. We are looking for a team player who is self-motivated and extremely detail-oriented with strong analytical skills. This position reports to the Customer Care Center Manager

• Prepare and proof phone/ecommerce orders for accuracy in pricing, product information and create customer order verifications.
• Utilize Salesforce software to enter new customers/prospects, customer notes, populate pipeline, record traffic, etc.
• Confirms product inventory and shipping expectations employing a variety of resources to include Syteline.
• Triage and respond to LiveChat, eShop and phone/electronic inquiry.
• Assist in compiling week/daily batch and financial reporting
• Maintains and supports wood, fabric and leather sample library.
• Manages product, pricing and estimated build/shipping lists.
• Assist in development of training tools and Standard Operating Procedure documents.
• Work with shipping partners to secure quotes and changes.

Requirements:

• Associate’s or higher degree required
• Strong analytical and organizational abilities, well-developed interpersonal skills
• Problem solving, time management, prioritizing and decision-making abilities
• Passion for handcrafted fine furniture and sensitivity to quality design and fine arts
• This position primarily works in an office setting during regular business hours; however, overtime may be required during a peak or busy season