Job Description:

Technical Director

About our Business

Crystal Group strives to build a business that embraces ownership, wow’s customers, constantly improves, collaborates, and is stellar at creating trust. We do this by providing world-class high-performance computer equipment designed for harsh industrial and military environments. We do so with flare because no other company can meet our standard of support and service to our customers.

Our Mission is to provide fast, flexible, and responsive high-quality service to customers inside and outside the organization. We must be the most trusted source of operational and deployable hardware within the industry. This means we help customers define their problems and assess the available technologies while formulating cost effective and value-driven solutions with superior quality. We execute on these commitments and do not disappoint customers.

The Value We Provide: Our solutions will provide more value than the competition chooses to provide. To us, value is a combination of quality, innovation, performance, and cost. Our measure of value is not the initial cost of the product but the total cost to the user over the life of the product including ease of use and operational capability. This means reliable service and trouble-free operation are critical to the value proposition for Crystal Group. Our goal is to create hardware and software solutions that are more effective and useful than competing companies. We will always sell products, services, and solutions that create a sense of partnership, innovation, and productivity within the industry.

The Technical Director (TD) is a systems engineer responsible for selecting key electronics technologies utilized in the development of products and product families for the company. The TD functions as the intermediary between the business development manager or program manager who collects the requirements from the customer, and the engineering department who implements the design. The TD roles and responsibilities include technical support to sales, systems engineering, project engineering, technologist, and product line engineering.

Requires:

Education : Bachelor of Science degree in Electrical, Computer, or Systems Engineering, or related discipline with knowledge of Intel server and workstation architectures and/or ten years of experience in computer hardware development or deployment with an interest in mechanical, electrical, and software systems, or an intense interest in server class computer architectures.

Skills : Knowledge of computer hardware and parts. Clear understanding of how to develop a computer server, integrate related technologies, and options to maximize utility and value by a customer. Desired characteristics include a passion for computer technology and architectures and/or experience in rugged packaging of COTS technologies for heavy duty industrial or military applications.

Physical : May be required to lift and grasp computer parts. Ability to read a computer screen and electrical/mechanical drawings is required.

Miscellaneous : Exemplary written and verbal communication skills are required to provide excellent service to customers and coworkers. Must have the ability to work with all levels of the organization, be able to travel to customer sites, and provide occasional availability outside of core business hours. Knowledge and mastery of MS Office suite of tools.

AAP/EEO Minorities, Vets, Females, and Disabled are encouraged to apply.