Store Operations Analyst Job Opening

POSITION PURPOSE

The Business Analyst is responsible for designing and delivering analytic solutions for field team leadership. Through a systematic process of data collection, pattern discovery and communicating meaningful recommendations for business decision makers. The Business Analyst will partner with field team leadership (remote employees) and Zumiez department specialist (Home Office employees) to solve Zumiez North Americas biggest operational challenges.

The Business Analyst will prioritize:

• Eliminate non-value processes through automation without diminishing the end user thought process
• Empower people to make good decisions to create wins for stake holders
• Providing expertise through clear recommendations supported with relevant data sets
• Delivering/schedule prompt exception-based reports

JOB DUTIES & RESPONSIBILITIES

• Research and analyze business trends to education decision makers
• Execute system configurations to reach full investment potential
• Development of standard operating procedures based on business shifts/decisions
• Implement and manage field team dashboards & reports
• Provide project & SOP status updates to Director/Manager
• Monitor profitability performance by developing and reviewing exception-based reporting tools
• Partner with field leadership to improve results and efficiency
• Manage the weekly payroll dollar management report process
• Process management of reports and data gathering / flow
• Use labor and payroll analysis tools to develop optimized store level labor goals and tools
• Enhance store scheduling and payroll management skills through the creation and implementation of training programs and user materials
• Works with various departments to define the labor impact of new or special projects and initiatives
• Respond to Payroll department and labor system questions/training needs
• Gather technical issues, configuration suggestions to develop resolutions
• Act as a liaison for Stores with other Home Office departments

JOB REQUIREMENTS & QUALIFICATIONS

• BA/BS Business or Information Systems
• Advanced Excel skills, ability to work with Marcos and VBA
• Strong analytic skills and the ability to work independently
• Experience with labor management, scheduling, workforce planning and budgeting
• Excellent communication skills
• Retail, Hospitality or Restaurant experience preferred
• Thrives in an environment of ambiguity with a passion for entrepreneurship/consulting

PHYSICAL DEMANDS & WORK ENVIRONMENT

Ability to sit in stationary position in an office environment for extended periods of time and work on a PC without limitations

Ability to move in an office environment in order to access files and gather information

Job Type: Full-time

Salary: $55,000.00 to $65,000.00 /year

Experience:

• Analytics: 2 years (Preferred)
• Excel: 3 years (Required)
• Retail: 2 years (Preferred)

Education:

• Bachelor's (Required)

Additional Compensation:

• Bonuses
• Other forms
• Store Discounts