ACCOUNT MANAGER Job Opening

Primarily responsible for the project management of key accounts and client programs from concept to mail drop in an efficient, cost-effective and timely manner, with excellent Customer Service skills. Also responsible for development of a productive business relationship to ensure client satisfaction and continued business. 1.Responsible for coordinating all aspects of client’s mailing, including submission of text, data processing instructions, printing, lettershop applications and mail processing, production and scheduling 2.Generates top quality work 3.Schedule and enter account information into CJM, determine mail date and monitor timeliness 4.Coordinate, inspect and make recommendations on client materials received at Data-Mail 5.Coordinate laser text and sign-offs with client 6.Analyze programming specifications and manage letter text signoff procedures 7.Coordinate client visits and conduct client meetings 8.Analyze postal requirements 9.Ensure postage monies are correct and received before mailing 10.Update quote and correspondence with client to ensure proper billing 11.Create lettershop instructions, recaps, & production samples. Maintains inventory control 12.Ensure all lettershop instructions are correct 13.Advise client on technical and logistic opportunities and problems with mailing 14.Keep apprised of new postal regulations, as well as new direct mail techniques and make recommendations to senior management and client 15.Analyze leftover inventory and take appropriate action 16.Ensure all leftover inventory is reported to the client and action is taken 17.Continually learn new techniques in the direct mail industry 18.Ensure postage monies are correct and received before mailing 19.Comply with company rules and regulations 20.Maintain confidentiality of company-sensitive data 21.Implement a commitment to quality philosophy and recommend methods and procedures to reduce cost and/or improve operating efficiency of the department 22.Keep manager/supervisor informed of activities and situations that will impact the achievement of corporate or department goals and objectives 23.Perform other related duties as required to achieve the goals and objectives of the department and company •Ability to work in a fast-paced environment •Knowledge of laser printers •Excellent verbal and written communication skills •Strong interpersonal skills •Microsoft Office-Word and Excel •Management skills •Training skills •Organizational and analytical skills •Data processing skills to include merge/purge, list maintenance, laser printing •Ability to schedule and coordinate interdepartmental processes to include account service, data processing, scheduling and print room.

• Account service oriented •Time management proficiency •Team oriented •Decision making skills •Problem resolution ability •Lettershop skills, to include inserting, bindery, mail processing and postal regulations. •Ability to handle stressful situations with professionalism and tact •MUST be able to work extended hours on short or no notice