Customer Service Rep / Appointment Setter Job Opening

Customer Service Rep / Appointment Setter

Seaview Buick GMC

Lynnwood, Washington
Category: Sales Consultant

17909 HWY 99, Lynnwood, WA 98037

INTERNET SALES CONSULTANT

CUSTOMER SERVICE / APPOINTMENT SETTER


Seaview Buick GMC are seeking dynamic Internet Sales Consultants to manage customer leads for our Sales department. Telephone Sales Experience is a big PLUS! Call Center/ Customer Service Experience is a PLUS.

We believe that culture makes a difference. Our company’s core focus is building relationships that last with our employees, customers, and community.


What we offer:

  • Aggressive and rewarding pay plan
  • Performance based and sales bonuses!
  • Medical, Dental and Vision insurance
  • Paid Vacation!
  • Career advancement opportunities!
  • A Professional and Respectful working environment!


Responsibilities - Internet Sales Consultant:

  • Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by e-mail, or in person.
  • Will be on the phone and computer all day. Will be responsible for all inbound phone calls and high volume of email correspondence.
  • Has thorough knowledge of all dealership products and services.
  • Satisfies the transportation needs of Internet-generated customers.
  • Directs customers to product information resources, including those available on the Internet.
  • Assists customers in selecting a vehicle.
  • Checks e-mail frequently and responds to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.
  • Maintains an ongoing customer database to capture repeat business.
  • Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
  • Attends product and sales training as requested by sales manager.
  • Attends sales meetings.
  • Maintains professional appearance.
  • Other duties as assigned.

Qualifications and Requirements - Internet Sales Consultant:

  • Must be Self-motivated and energetic!
  • Great Customer service skills required
  • High school diploma or the equivalent. Some college preferred.
  • Valid in-state driver's license.
  • Professional personal appearance.
  • Excellent communication skills.
  • Acceptable driving record.
  • Experience in an internet sales position a huge plus.

We are an equal opportunity employer and prohibit discrimination/harassment with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.