Security Operation Center Operator Job Opening
Security Operation Center Operator
G4S
• Norman, Oklahoma
$15.00
an hour
— Full-time, Part-time
Category: National Account Manager
Job Introduction
PLEASE CLICK APPLY OR TEXT "JOBS" TO 561-660-9797 FROM YOUR SMARTPHONE!
The world's leading private security organization, G4S, has an immediate job opportunity for a Security Operations Center (SOC) Operator. As a Security Operations Center (SOC) Operator, you will responsible for monitoring and documenting inconsistencies that pertain to the safety and security of the corporation’s employees, facilities, and property. Using a variety of tools that range from access control and alarm monitoring system to various business intelligence sources, open source media, Internet and in-house tools. The SOC Operator is required to detect, analyze, and alert others regarding any adverse conditions to the corporation and its employees. These may range from extreme weather conditions, political instability, crime, terror, to technical failures. The position monitors all security, communications and fire/life safety systems and reports functionally to the Director of Global Protective Services or Designee and administratively to the SOC Supervisor and the National Account Manager of the current contract security services supplier.
G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.
As a full time employee of G4S, you will be entitled to the following benefits:
Major Medical, Dental and Vision
Paid vacation
401K
Opportunities for additional training to aid in your professional development
As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.
Further, as a current employee you will be eligible to participate in large group rates for the following benefits:
Critical Illness
Accident Insurance
Whole Life Insurance
Individual Short-Term Disability
Pre-Paid Legal Services
Identity Theft Services
Pet Insurance
In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!
RxCut Pharmacy Discount Program
Doctor on Demand
Qualsight LASIK Savings
Perks at Work: G4S Employee Discount Program
Alliant Credit Union
Purchasing Power
Active & Fit: G4S Fitness Center Membership
FinFit: Financial Wellness Program
DailyPay: Access your pay when you need it
G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.
Main Responsibilities
Specific Duties and Essential Functions
Monitor Situational Awareness Information Resources: continually monitor the content of commercial information resources including TV and Internet Media, BCD and International SOS Services Advisories, client email Inbox, for nature caused disruptive events and human caused disruptive incidents that may, will or have disrupted the business operations of our client
Nature Caused Disruptive Events: Escalate and respond to natural disruptive events that may, will or have disrupted the business operations of our client as directed by the GSOC Hot Sheets and Global Duty Manager
Human Caused Disruptive Incidents: Escalate and respond to human disruptive events that may, will or have disrupted the business operations of our client as directed by the GSOC Hot Sheets and Global Duty Manager
Systems Caused Alarms and Disruptive Incidents: Monitor, escalate and respond to systems (hardware, software and sub-systems) alarms and disruptive events that may, will or have disrupted the business operations of our client as directed by the GSOC Hot Sheets and Global Duty Manager.
Global Duty Manager: Promptly notify the GDM (GPS Global Duty Manager) as directed by procedures
Emergency Notification System (MIR3): Operate and Administer the ENS System as directed by procedures
Photo Badging and Access Administration: Administer the Photo Badging function and complete all Badge Production and Access Administration Requests, as directed by procedures, received during the shift. Assist other shifts with badge production and access administration as needed to ensure a back-log is avoided
TPP (Traveler Protection Program) Administration: Monitor the Outlook Inbox for TPP related communications and complete all TPP required related requirements including communications, documents and forms, as directed by procedures. Assist other shifts as needed to ensure a back-log is avoided
Global Trade Compliance and Denied Party Screening: Monitor the Outlook Inbox for EASE Alerts and complete the vetting process as directed by procedures
Security Service Calls: Dispatch Security Personnel to complete requested internal GPS and external Client Service Calls.
Systems Audits: Perform start of shift operational audits of all hardware systems to ensure proper functionality including phones and radios
Work Orders: Monitor the client email Inbox for work orders and process as directed by procedures
Perform other GSOC duties as they may be assigned
The Ideal Candidate
Education, Licenses and Certifications Required
Must possess a high school diploma or equivalent
Ability to meet and maintain any applicable state licensing requirements
Type and Length of Specific Experience Required
Two (2) years of continuous successful law enforcement, security, or military experience
Six (6) months or more of verifiable work experience supervising individuals on multiple shifts
Skills Required
Proficient computer skills including Microsoft Office
Effective oral and written communication skills
Active listening skills
Ability to assess and evaluate situations effectively
Ability to identify critical issues quickly and accurately
Attention to detail
Other
Must be at least 18 years old or the minimum age required by the state, if higher
Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
Must possess each of the following:
Advanced computer skills and Microsoft Office proficiency
Ability to work in a team environment
Ability to multi-task, discerns patterns in detail
Excellent verbal/writing skills
Ability to think through problems for logical solutions, and remain calm and professional under stress
Ability to speak clearly, give direction, and provide guidance to employees and security staff during emergencies
Subject to a drug screen to the extent permitted by law
Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military
Physical Requirements and Environment
Environment: Indoor with minimal to no exposure to extreme temperatures
Major activity: Sitting, standing, speaking, listening, observing, bending
Physical efforts to carry out job duties: Occasionally maneuver up to 40lbs, Sitting, and standing. Minimal to no stooping or kneeling.
About The Company
EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity
G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace
If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.
To receive an update on your application status, please contact our local office by following this link: http://g4s.us/en/Contact-Us/Local-Offices
PLEASE CLICK APPLY OR TEXT "JOBS" TO 561-660-9797 FROM YOUR SMARTPHONE!
The world's leading private security organization, G4S, has an immediate job opportunity for a Security Operations Center (SOC) Operator. As a Security Operations Center (SOC) Operator, you will responsible for monitoring and documenting inconsistencies that pertain to the safety and security of the corporation’s employees, facilities, and property. Using a variety of tools that range from access control and alarm monitoring system to various business intelligence sources, open source media, Internet and in-house tools. The SOC Operator is required to detect, analyze, and alert others regarding any adverse conditions to the corporation and its employees. These may range from extreme weather conditions, political instability, crime, terror, to technical failures. The position monitors all security, communications and fire/life safety systems and reports functionally to the Director of Global Protective Services or Designee and administratively to the SOC Supervisor and the National Account Manager of the current contract security services supplier.
G4S is a security provider for the United States government, fortune 500 companies, nuclear power plants, oil and gas companies, airport, ports, banks, hospitals, factories, warehouses, commercial facilities, residential communities and much more.
As a full time employee of G4S, you will be entitled to the following benefits:
Major Medical, Dental and Vision
Paid vacation
401K
Opportunities for additional training to aid in your professional development
As an employee you will also be able to participate in the Promote Me! Community. Promote Me! is available to interested current employees as a way to express interest in further advancement, as well as gain information and encourage professional development.
Further, as a current employee you will be eligible to participate in large group rates for the following benefits:
Critical Illness
Accident Insurance
Whole Life Insurance
Individual Short-Term Disability
Pre-Paid Legal Services
Identity Theft Services
Pet Insurance
In addition, G4S provides benefits that are automatically available to all full or part-time employees, whether you enroll in a G4S insurance plan or not. And with no premiums to pay!
RxCut Pharmacy Discount Program
Doctor on Demand
Qualsight LASIK Savings
Perks at Work: G4S Employee Discount Program
Alliant Credit Union
Purchasing Power
Active & Fit: G4S Fitness Center Membership
FinFit: Financial Wellness Program
DailyPay: Access your pay when you need it
G4S offers job security, excellent pay and benefits, and career opportunities. We offer entry level careers, management careers, sales careers and executive careers across the United States and internationally.
Main Responsibilities
Specific Duties and Essential Functions
Monitor Situational Awareness Information Resources: continually monitor the content of commercial information resources including TV and Internet Media, BCD and International SOS Services Advisories, client email Inbox, for nature caused disruptive events and human caused disruptive incidents that may, will or have disrupted the business operations of our client
Nature Caused Disruptive Events: Escalate and respond to natural disruptive events that may, will or have disrupted the business operations of our client as directed by the GSOC Hot Sheets and Global Duty Manager
Human Caused Disruptive Incidents: Escalate and respond to human disruptive events that may, will or have disrupted the business operations of our client as directed by the GSOC Hot Sheets and Global Duty Manager
Systems Caused Alarms and Disruptive Incidents: Monitor, escalate and respond to systems (hardware, software and sub-systems) alarms and disruptive events that may, will or have disrupted the business operations of our client as directed by the GSOC Hot Sheets and Global Duty Manager.
Global Duty Manager: Promptly notify the GDM (GPS Global Duty Manager) as directed by procedures
Emergency Notification System (MIR3): Operate and Administer the ENS System as directed by procedures
Photo Badging and Access Administration: Administer the Photo Badging function and complete all Badge Production and Access Administration Requests, as directed by procedures, received during the shift. Assist other shifts with badge production and access administration as needed to ensure a back-log is avoided
TPP (Traveler Protection Program) Administration: Monitor the Outlook Inbox for TPP related communications and complete all TPP required related requirements including communications, documents and forms, as directed by procedures. Assist other shifts as needed to ensure a back-log is avoided
Global Trade Compliance and Denied Party Screening: Monitor the Outlook Inbox for EASE Alerts and complete the vetting process as directed by procedures
Security Service Calls: Dispatch Security Personnel to complete requested internal GPS and external Client Service Calls.
Systems Audits: Perform start of shift operational audits of all hardware systems to ensure proper functionality including phones and radios
Work Orders: Monitor the client email Inbox for work orders and process as directed by procedures
Perform other GSOC duties as they may be assigned
The Ideal Candidate
Education, Licenses and Certifications Required
Must possess a high school diploma or equivalent
Ability to meet and maintain any applicable state licensing requirements
Type and Length of Specific Experience Required
Two (2) years of continuous successful law enforcement, security, or military experience
Six (6) months or more of verifiable work experience supervising individuals on multiple shifts
Skills Required
Proficient computer skills including Microsoft Office
Effective oral and written communication skills
Active listening skills
Ability to assess and evaluate situations effectively
Ability to identify critical issues quickly and accurately
Attention to detail
Other
Must be at least 18 years old or the minimum age required by the state, if higher
Must be a U.S. citizen or a foreign citizen authorized to legally work in the United States
Must possess each of the following:
Advanced computer skills and Microsoft Office proficiency
Ability to work in a team environment
Ability to multi-task, discerns patterns in detail
Excellent verbal/writing skills
Ability to think through problems for logical solutions, and remain calm and professional under stress
Ability to speak clearly, give direction, and provide guidance to employees and security staff during emergencies
Subject to a drug screen to the extent permitted by law
Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military
Physical Requirements and Environment
Environment: Indoor with minimal to no exposure to extreme temperatures
Major activity: Sitting, standing, speaking, listening, observing, bending
Physical efforts to carry out job duties: Occasionally maneuver up to 40lbs, Sitting, and standing. Minimal to no stooping or kneeling.
About The Company
EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity
G4S is an Equal Opportunity/Affirmative Action Employer
and an Alcohol- and Drug-Free Workplace
If you have any questions regarding Equal Employment Opportunity, Affirmative Action or Diversity and Inclusion, or have difficulty using the online system and require an alternate method to apply, please contact our Corporate Human Resources Department at (800) 506-6265.
To receive an update on your application status, please contact our local office by following this link: http://g4s.us/en/Contact-Us/Local-Offices