Technical Sales & Support - Parts 1 Job Opening

Technical Sales & Support - Parts 1

Metso

• Western, Nebraska
Category: Regional Sales Manager
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It all begins with active personal involvement – curiosity. Why can’t things be done differently, better or maybe simpler? Over the years, curiosity builds knowledge.
We utilize knowledge and hands-on attitude to make the big difference to our customers. Be part of a friendly and professional team in a global workplace. With us, you will be working with world-leading process industry solutions in a result-driven and respectful culture.

Job posting end date:
Location: US (Western US)

The Technical Sales and Support - Parts provides high-level business development, sales support, and product application support for the SVS/CNS product portfolio within the Metso Distribution Sales organization. The position works closely with the regional Distributor Managers to develop and implement proactive action plans and initiatives to drive sales growth of MSE products within the specified area of responsibility.

Position Responsibilities:
  • Ensure a clear focus on SVS/CNS growth via proactive actions and initiatives
  • Use Gap Analysis to identify local market opportunities and work with the Distributor Managers (DM) and Distributors to develop market initiatives/campaigns
  • Assist the DM in the development and implementation of the SVS/CNS portion of the Distributor Business Plans and associated action plans
  • Perform analysis and assist in the development of the Market Opportunity Analysis (MOA) for selected Distributors in the assigned region
  • Assist in the Inventory Review process and compliance with the DOM Inventory guidelines
  • Serve as sales support for product application, issues, and claims
  • Provide product selection and product configuration support
  • Enhance Distributors and end users knowledge of products via regular product updates and sales support
  • Provide competency development by conducting product training programs
  • Conduct Market Price collection and market analysis regarding competitive activity, market changes, and pricing trends, for related MSE products
  • Provide support and coordination on complex SVS/CNS product quotations
  • Assist in developing and implementing market product strategies for the SVS/CNS products together with MA sales management
  • Establish and maintain a good Metso company image within the team by providing exceptional customer service, a professional business management attitude and up-to-date product knowledge
  • Provide regular reports, updates, and feedback (Market intelligence) regarding activities, projects, and pricing for the various products
  • Assist with the supervision, training, and execution of onsite installation, inspection and troubleshooting activities as required to increase the competency of our Distribution organization
  • Travel with Distributor Manager (as assigned) and Distribution field sales resources to support selling efforts, target accounts, and monitor distribution resource competencies and end-user satisfaction
  • Provide a monthly narrative
  • Perform other duties as assigned

Requirements:
  • Degree in ·technical discipline preferred
  • 5+ years' field experience in field sales or technical sales role
  • Ability to travel domestically up to 50%
  • Exceptional customer service skills
  • Strong communication skills (verbal, written and listening)
  • Proven ability to organize and prioritize multiple projects/tasks at the same time
  • Proficiency with MS Office (Word, Excel, PowerPoint)
  • Familiarity with MSE product range is a plus
  • Industry experience and knowledge of mining equipment and aggregates is a plus

Additional information

All applications will be given equal consideration regardless of race, sex or sexual orientation, age, religion, veteran, disability or any other legally protected status. Metso takes pride in being an equal opportunity employer.

AAP/EEO Statement
At Metso, our values - driving customer success, seeking innovation, performing together and respecting each other - guide us in how we conduct business and how we work together. As a multi-national company, Metso values and thrives on diversity. We are an equal opportunity employer. All employment decisions are made on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability please let us know.

Metso is a world-leading industrial company offering equipment and services for the sustainable processing and flow of natural resources in the mining, aggregates, recycling and process industries. With our unique knowledge and innovative solutions, we help our customers improve their operational efficiency, reduce risks and increase profitability. Metso is listed on the Nasdaq Helsinki in Finland and had sales of about 3.2 billion in 2018. Metso employs over 13,000 people in more than 50 countries.
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