Account Representative Resume Example

My name is Sau Keiser. I'm 37 years old and looking forward to take a position of Account Representative, Employee Benefits in your company. I'm certified in HAZWOPER 40-hour training certificate and ability to obtain. With over 12 years of expirience in Proven customer service/relations skills and Programming / scripting understanding. Seeking a team player able to lead by example.

• Learn and master common office software and CRM applications (PowerPoint, Word, Salesforce.com)
• Able to demonstrate and articulate the benefits of working with distribution in their channel partners
• Work on special projects at the provincial and national levels with your team of Trade Marketing Account Representatives
• Analyze, review, and process customer's request for return authorization and credits
• Maintains a consistent schedule of collection follow up based on the account balance and aging of account
• Exercises due diligence in following operational risk policies, procedures, standards and guidelines

• Manage all aspects of trial and subscription usage activity to ensure the customer realizes the full value of our services
• Manage activity with the partner, report progress against targets and establish action plans to address any discrepancies
• The ability to prepare a business plan outlining the salient points of development with specific channel partners
• Assist in identifying issues, problems, and areas where PPMSI performance could be improved
• Maintains a consistent schedule of collection follow up based on the account balance and aging of account

• Consistently achieve and exceed individual sales quotas as well as sales activity metrics
• Manages the launch or renewal of cable television, telephone, and internet services at the properties
• Key responsibility is to provide analytical/administrative support to the Supply Managers
• Assist and communicate effectively with all departments as it relates to the company selling process
• Create unique and standard documents as needed for customer shipments, ensuring timely movement of product

• Verifies that the correct reimbursement has been received from payors as defined by benefits quoted or contractual agreement
• Work to find the best solution using high financial acumen, strong sales process and creative solutions
• Responsible for achieving daily activity requirements through outbound partner contact
• Follows up to ensure that product and service requirements are fulfilled on a timely basis

• Have a reliable and suitable form of transportation to conduct the duties of this position
• Act as the focal point in managing all logistics from order placement to shipment tracking
• Work with Branch Manager to provide business planning to reach product and sales goals
• Instinctively comfortable with prospecting new business opportunity through research and networking